Privacy Policy

Dolwar Residential Care Home, Llanbedrog, is committed to protecting the privacy of our residents, their families, visitors and everyone who contacts us. This Privacy Policy explains how we collect, use, store and protect any personal information you provide when you use our website, contact us or use our services.

What information do we collect?

We may collect personal information when you:

Contact us by telephone, email or through our website.
Make an enquiry about residential care or our services.
Visit the care home.
Sign up to receive news or updates (where applicable).

The information we collect may include your name, address, telephone number, email address and any other information you choose to provide. Where necessary to provide safe and appropriate care, we may also process special category personal data, including health information, in accordance with UK data protection legislation.

How do we use your information?

We use your information to:

Respond to enquiries and requests.
Assess and provide our residential care services.
Communicate with residents, families, representatives and healthcare professionals where appropriate.
Meet our legal and regulatory obligations.
Improve our services and our website.

Dolwar Residential Care Home will never sell your personal information or share it with third parties for marketing purposes.

Marketing

If you have given your consent, we may send you information about our services, news or events. You can withdraw your consent at any time by contacting us or by clicking the "unsubscribe" link in any marketing email.

Accessing and correcting your information

You have the right to:

Request a copy of the personal information we hold about you.
Ask us to correct any inaccurate or incomplete information.
Request that we delete your personal information in certain circumstances.
Object to or restrict how we process your information where permitted by law.

We will respond to requests in accordance with UK data protection legislation.

Cookies

Our website uses cookies to help us understand how visitors use the site and to improve the user experience. You can disable cookies through your browser settings, although some features of the website may not function correctly.

For more information about cookies, visit www.allaboutcookies.org.

Other websites

Our website may contain links to other websites. This Privacy Policy only applies to the Dolwar Residential Care Home website. We encourage you to read the privacy policies of any other websites you visit.

Changes to our Privacy Policy

We review this Privacy Policy regularly and will update this page whenever changes are made.

Contact us

If you have any questions about this Privacy Policy or the personal information we hold about you, please contact us:

Dolwar Residential Care Home
Llanbedrog, Pwllheli

Telephone: 01758 740923
Email: dolwargw@yahoo.co.uk